To all of our valued customers:
We would like to reassure you during these unprecedented times that everyone here at CMJ London are taking every measure to ensure that our staff and customers remain safe and well.
We are constantly tracking and following all guidelines set out by the WHO (World Health Organisation) as well as all national and local guidelines to ensure that we are up to date with the ever-changing information that we have about Covid-19 to make sure that all precautions are taken to keep our packing and shipping processes as safe as they can be.
As the ongoing situation with COVID-19 continues to develop Royal Mail have seen a massive increase in the volume in their network which means that 1st class deliveries are not guaranteed to arrive when expected.
Royal Mail deliveries are taking significantly longer to arrive than expected with an average of 7 working days added to the delivery times, For overseas orders this is currently 10 days added to delivery times.
We would like to assure you that your customer experience will be unaffected by this, so we are extending our return period to ensure that our customers are not affected by any delays or changes in the postal system.
All of us here at the CMJ London Family would like to thank you for your continued business and support throughout these troubling times.