All of our items are made to order but this does not mean you have to wait long as we usually dispatch all of our orders within 48 hours. All of out items are shipped in a satin storage pouch with a jewellery care guides as standard, our higher priced items also come with a gift box.
All items are dispatched via royal mail
Estimated shipping times:
United Kingdom: 1-3 Business days
Europe: 5-10 Business days
United States: 5-10 Business days
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply.
Refunds & Exchanges
All unwanted items may be returned within 28 days of receipt, items must be unworn and unused in they're original condition. Buyer must pay for the return postage, We strongly recommend that you use registered post. We regret that we cannot be held responsible for non-delivery or damage of return goods.
In the rare event an item of jewellery is found to be faulty you will be offered a replacement and postage refund or a full refund for goods & postage once the faulty item has been returned. Before sending items back please contact us
In the event of the item being lost in transit, Item will be replaced or refunded after 14 days for uk deliveries and 28 days for overseas deliveries.
Bespoke jewellery and special orders cannot be exchanged or returned under any circumstances